Return & Refund Policy
At OrderBuddies, we want you to feel confident shopping with us.
If you are not completely satisfied with your purchase, we are here to help.
Return Eligibility
We accept returns within 30 days of delivery.
To be eligible for a return, items must:
- Be unused and in original condition
- Include original packaging
- Not show signs of damage caused by misuse
Non-Returnable Items
The following items may not be eligible for return:
- Final sale items
- Gift cards
- Used or damaged products not caused by shipping
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Please include:
- Your order number
- A brief description of the issue
- Photos of the item and packaging
We will work quickly to resolve the issue.
Refunds
Once your return is received and inspected, we will notify you regarding the approval status of your refund.
Approved refunds will be issued to your original payment method within 5–10 business days.
Return Shipping
Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.
Contact Us
For return or refund questions, please contact: orderbuddies@outlook.com